RCArt 12 step + cause tree

Our 12 step + cause tree course is a proven analysis and problem-solving tool that equips your teams with the skills to identify and address the real underlying cause(s) of medium to complex problems. Participants will leave this course with a sound understanding of the benefits of a problem-solving culture and how to effectively drive an investigation.

Outline:

• Practice skills on a real current unsolved problem from your workplace
• Understand how to use risk to guide escalation from 5 Why and A3 to full Root Cause Analysis
• Use the 7 Quality Tools
• Use Fishbone / Ishikawa diagrams, expert systems and artificial intelligence to brainstorm for causes that feed into Why and Cause trees
• Use 5 why thinking and the three-way testy to develop Why and Cause trees
• Understand how combination causes and conditions can help solve intermittent problems
• Practice skills on case studies

Click here for course brochure.